Knowledge Base
SafetySoft
Submit Ticket
Frequently Asked Questions
Getting Started
Creating or Adding Users
Groups
Enrolling
Unenrolling
Once You've Gotten Started
Learners
Accessing Content
VOD Vs. SCORM
Video on Demand
SCORM
SafetySoft
Streaming
Accessing DVD Videos and Written Material
Accessing USB Video and Written Materials
Features
Course Builder for SafetySoft
Custom Content
Record Keeping
Free Resources
Frequently Asked Questions
Troubleshooting
Helpful Tips
Tips
Recommended Applications
How to Videos
Getting Started
Features
Troubleshooting
SCORM
Custom Content
Onboarding
SafetySoft
VOD
SCORM
Streaming
Contact Tech Support
Back to home
Knowledge Base
Frequently Asked Questions
Getting Started
Creating or Adding Users
Groups
Enrolling
Unenrolling
Once You've Gotten Started
Learners
Accessing Content
VOD Vs. SCORM
Video on Demand
SCORM
SafetySoft
Streaming
Accessing DVD Videos and Written Material
Accessing USB Video and Written Materials
Features
Course Builder for SafetySoft
Custom Content
Record Keeping
Free Resources
Frequently Asked Questions
Troubleshooting
Helpful Tips
Tips
Recommended Applications
How to Videos
Getting Started
Features
Troubleshooting
SCORM
Custom Content
Onboarding
SafetySoft
VOD
SCORM
Streaming
Contact Tech Support
Frequently Asked Questions
A collection of our most Frequently Asked Questions and some troubleshooting in case of any issues.
Troubleshooting
The Share is Expired Error
Score Marked as Incomplete After Finishing Course
Where can I submit a ticket?
How to: Reset your password within SafetySoft
How to: Reset your password for SafetySoft using "Forgot Password"
How To: Reset My Password For My atlantictraining.com Account
What sites do I need to whitelist?
Missing Key Errors
Completed Course But Did Not Receive Credit
Course previews showing as blank
Unable to load course
Courses are completed but still showing as 'Running'.
Error: Assignment has expired. Contact system administrator.
504 Error
See more